Privacy Policy

This policy explains what personal data we collect at Posido, why we use it and how we keep it safe. It applies to our website and to every account opened on it.

Data We Collect

• Registration details: your email address, password and chosen currency.
• Identity information: name, date of birth, address and the documents you upload for verification.
• Payment information: details of deposits and withdrawals and the methods you use.
• Account activity: games played, bets, bonuses, limits and contact with our support team.
• Technical data: device, browser and cookie information, as described below.

How We Use Your Data

• Running your account: registration, login, games, bets and bonuses.
• Verification: confirming your identity and age, and preventing fraud and money laundering.
• Payments: processing deposits and withdrawals.
• Safer play: applying the limits and exclusions you choose.
• Support: answering your questions through live chat and email.
• Marketing: sending offers only if you agreed to receive them.

Keeping Your Data Safe

We protect account information with 128-bit encryption, and only authorised staff can access verification documents. We share data only where needed to run the service, for example with payment providers and game studios, or where the law requires it.

Cookies

Necessary cookies keep the site working and store your settings. Analytics and advertising cookies are used only if you accept them in our cookie banner. You can change your choice at any time with the cookie settings button at the bottom of every page.

Your Choices

• Access and correction: ask us for a copy of your data or to correct it.
• Marketing: switch promotional messages on or off in your account.
• Cookies: accept or reject analytics and advertising cookies.
• Questions: contact our live chat team, open 24 hours a day.

Changes to This Policy

We may update this policy when our services or legal duties change. The current version is always published on this page.