Terms and Conditions

These key terms summarise how accounts, bonuses and payments work at Posido for players in the United Kingdom. By opening an account you agree to them, together with the full rules shown in your account.

1. Eligibility and Your Account

• Age: you must be 18 or over to register and play.
• Accurate details: the information you give at registration must be true and match your documents.
• Verification: we check identity and address before the first withdrawal, as described in our KYC Policy.
• Security: keep your login details private and log out on shared devices.

2. Bonuses

• Welcome offer: a 100% match up to £420 plus 200 free spins on the first casino deposit, or a 100% match up to £84 on the first sports deposit.
• Wagering: bonus money must be wagered 35 times and free spin winnings 40 times before withdrawal.
• Validity: the welcome package must be used within 10 days.
• Game contribution: slots count 100% towards wagering; live games, table games, video poker and plinko count 10%.
• Promo codes: no code is needed for the welcome offer.
• Other promotions: each offer on our promotions page has its own terms, shown with the offer.

3. Deposits

We accept Visa, Mastercard, e-wallets such as Skrill, MiFinity, Jeton and MuchBetter, prepaid vouchers such as Paysafecard and Neosurf, and cryptocurrencies including Bitcoin, Litecoin, Dogecoin, Ethereum and Ripple. The methods and limits for your account are shown in the cashier. We do not charge fees on deposits.

4. Withdrawals

• Methods: cards and vouchers are for deposits only; withdrawals go to an e-wallet, a supported cryptocurrency or a bank transfer.
• Timing: supported cryptocurrencies pay out instantly after approval, e-wallets in 1 to 2 days and bank transfers in 3 to 5 days.
• Limits: monthly withdrawal limits apply and grow with your VIP rank; your current limit is shown in the cashier.
• Fees: we do not charge fees on withdrawals.

5. Responsible Gaming

Deposit, loss, wagering and session limits, time-outs and self-exclusion can be set in your account settings. See our Responsible Gaming page for details and free help.

6. Licence

Posido operates under a licence from the Gaming Board of Anjouan, Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We are not licensed by the UK Gambling Commission.

7. Questions and Complaints

If you have a question or complaint, contact our support team through live chat, open 24 hours a day. We will look into the matter and reply as quickly as possible.